1.
Collection of Information
Personal
Information: When you utilise our
services or create an account, we may gather personal information
such as your name, email address, phone number and billing details.
Usage
Data: Information about your
interactions with our website, such as pages visited, search
queries, and IP address
2. Use of
Information
Providing
Services: Your personal
information is used to facilitate various processes, including
service enquiries, bookings, and communication.
Personalisation: We
may use your data to tailor your experience, display relevant
listings, and recommend customised content.
Communication: You
may, from time to time, receive non-service type updates such as
newsletters and promotional offers regarding our services. You can
opt out at of these at any time.
Analytics
and Improvements: User
behavior and data are analysed to improve our website's
functionality, performance, and security. Specifically, we partner
with Microsoft Clarity and Microsoft Advertising to capture how you
use and interact with our website through behavioural metrics, heat
maps and session replay to improve and market our products/services.
Website usage data is captured using first and third-party cookies
and other tracking technologies to determine the popularity of
products/services and online activity. Additionally, we use this
information for site optimisation, fraud/security purposes and
advertising. For more information about how Microsoft collects and
uses your data, visit the Microsoft
Privacy Statement.
3.
Information Sharing
With
Users: If you engage in an
enquiry, we may share pertinent transaction-related information.
Service
Providers: Trusted third-party
service providers may receive your information to aid in our
website's operation and service delivery.
Legal
Compliance: We may disclose your
data to comply with applicable laws, regulations, legal procedures,
or enforceable governmental requests.
4. Data
Security
We employ
industry-standard security measures to safeguard your personal
information from unauthorised access, disclosure, alteration, or
destruction. Nevertheless, complete security cannot be guaranteed for
internet transmission or electronic storage.
5. Your
Rights
You
possess the rights to access, update, or delete your personal data.
You can also manage your communication preferences and opt out of
marketing communications. Should you wish to exercise these rights or
have privacy concerns, please contact us.
6.
Changes to this Privacy Policy
This
Privacy Policy may be periodically updated to reflect changes in our
practices or legal requirements. We will notify you of significant
updates through prominent notices on our website.